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Make sure all of your data is fully backed up somewhere before you try to make any significant alterations to your iPhone. When in doubt, it's probably best to go straight to Apple to find a comprehensive solution. When you arrive at the Apple Store, check in at the Genius Bar. Remember that a DFU restore will erase all of your personal data stored on the iPhone, so make sure everything's completely backed up before completing this step. For Windows users and people with older Macs, you'll want to back up your iPhone with iTunes. However, many newer Macs no longer support iTunes.
Since most of an iPhone's functions involve hardware and software, a problem like this could be solved by either. Several users also discovered a problem with Headspace in particular. The app’s developers have since updated Headspace to fix this issue, but you might want to try removing it temporarily to see if it helps. It’s not particularly convenient, but resetting your Settings could be the most pain-free way to fix the Lock screen bug.
Easy Ways to Fix iPhone Keeps Going to Lock Screen
Then wait 30 seconds before pressing the Sleep/Wake button again to restart your device. The iPhone 7 keeps going to lock screen issue could be caused due to various reasons. You cannot really say what has caused the issue until you try a fix for it and then see if that helps resolve the issue. In the following guide, you will find why iPhone keeps going to lock screen - basically the reasons why it happens and how you can go about fixing the issue.
Usually, if customers bring their phones in for repair at the Apple Store, technicians will put their iPhone in DFU mode before doing anything else. Performing a DFU restore can resolve some software glitches that might be the reason your iPhone's screen remains black. If your iPhone or iPad keeps going to the Lock screen after restarting it, you might need to change your Auto-Lock settings. This is the timer that automatically puts your device to sleep when you stop using it for a short period of time. Restart your device by holding down the Sleep/Wake button with the Volume Down button.
How to Find a Lost iPhone, Even If It's Dead or Offline (Dec
If you know the app that is causing the issue by sending you notifications, you do not necessarily need to uninstall the app. You can simply disable the notifications for the app and the issue will be resolved. If you are wondering "what can I do if my iPhone 5 keeps going back to the lock screen", this section has you covered. It offers some of the ways to fix the lock screen issue on your device.
Finally, click Restore and the DFU restore should begin. Keep your iPhone plugged in for the duration of this process. If you use a Mac computer that runs Catalina 10.15 or newer, you won't be able to use iTunes to perform a backup. You'll know the backup is complete when iTunes displays the current time and date beside the Latest Backup label.
Professional Ways to Fix iPhone X/11/12/13 Screen Keeps Going Black
It seems to be much more common on sites with Flash, but is by no means limited to them. I'll be surfing the internet and my iPhone 3G will just randomly close out and return to the home screen. I noticed this has started to occur more and more. To exit any app, swipe up from the bottom of the screen. The iPhone Home button is notably missing from the iPhone X and later iPhones like the iPhone 13. Here's how to access your Home screen without it.
It’s possible that a faulty case is triggering these sensors by mistake. Scroll down and tap on Auto-Lock to change to a longer period. Or try not to use the iPod while browsing in Safari, because that is the perfect recipe for crashes. I have noticed the same thing - Safari crashing a lot more since the last update.
Instead, you'll need to save a backup with Finder. If you've never backed up your iPhone to Finder before, take a look at our article on backing up your iPhone using Finder to get a little more comfortable. At this point in the troubleshooting process, it's impossible to determine whether your iPhone screen not working is due to a hardware issue or a software issue.
Leave plenty of time between each step to find out if it fixed the Lock screen issues or not. So far, Apple and many other iPhone users have suggested few ways to prevent iphone mobile browser crashes. Effortlessly set up and manage all of your Apple devices with Jamf Now! With Jamf Now, one person can do in a day what a small team of people could do in a week.
An iPhone or iPad that keeps restarting itself is very different to one that keeps going to the Lock screen. Both issues might look the same—since each of them returns you to the Lock screen eventually—but the methods to fix them are quite different. Each email reveals new things you can do with your phone with easy-to-follow screenshots. If you have incorrect time and date settings, you can set them to automatic and they will be automatically fixed. If there is an issue with your iPhone's settings, that can be fixed by resetting the settings.
The tried to hide the meaning a bit, I think the message was something like 'There is diagnostic information on the phone to send to Apple'. I think there will be many revs of the firmware... This will happen sporadically and it doesn't seem to matter what the activity is; it happens while checking mail, making notes, checking maps, etc. Attentive users discovered that particular apps were causing their iPhones and iPads to keep going to the Lock screen.
All postings and use of the content on this site are subject to the Apple Support Community Terms of Use. If you've transferred photos from a digital camera connected to your computer in the past, the process is the same with the iPhone. I'm not sure but this indicates an application crash or shut down of sorts which a Reset usually helps with. Here are a few general ways to fix iPhone goes to home screen unexpectedly. However, if none of these ways working you should try a system repair tool.
Most users feedback that the problem occurs because they have opened an app. But whatever the cause, the problem can be fixed. A DFU restore is the most complete reset you can perform on an iPhone.
If you installed a new app shortly before this problem started, try uninstalling it to see if that helps. In the case of an iPhone or iPad that keeps going back to the Lock screen, a software update could fix the bug that causes this issue. This is especially true if your device is running iOS 11, which was reported to cause a lot of Lock screen problems for users. If your iPhone or iPad keeps going back to the Lock screen, try each of the steps below to fix it.
Click on Start after you check the device and firmware information. After the process is complete, check if the iPhone restarts normally. Many issues on your iPhone get fixed automatically when it is updated to the latest iOS version. I hadn't turned it completely off...as in a reboot/restart until today.
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